Multi-carrier contract management, API integration, dedicated freight operations, and SLA guarantees for enterprises shipping 500+ items per month.
Enterprise logistics demands more than a booking platform. It requires dedicated carrier contracts, real-time API integration with ERP systems, cost-centre management, SLA guarantees on transit times, and a freight operations team that proactively manages exceptions. Cargosender's Enterprise tier provides all of this — with a dedicated operations team managing your freight portfolio.
Named freight operations manager and support team assigned exclusively to your account.
Real-time spend analytics, carrier performance dashboards, on-time delivery KPIs, and monthly business reviews.
Contractual service level agreements on transit times, claims resolution, and customer support response times.
Direct carrier contracts negotiated by Cargosender on your behalf — you benefit from our combined volume leverage.
Full API integration with SAP, Oracle, Microsoft Dynamics, and custom warehouse management systems.
Manage shipping across multiple warehouses, offices, and factory sites under one enterprise contract.
Monthly KPI reports per carrier: on-time delivery %, damage rate, average transit time, and cost per kg.
Proactive monitoring of shipments approaching deadline. Exceptions escalated and resolved before customer impact.
Enterprise claims handled within 5 business days by a specialist team with direct carrier contacts.
Dangerous goods, export controls, customs compliance — dedicated regulatory support for complex commodity types.
30-minute call with our enterprise team. We audit your current freight spend and identify savings.
Carrier rate cards, SLA terms, and integration plan tailored to your operation.
Sign the enterprise agreement. IT integration with your ERP completed in 2–3 weeks.
Your dedicated ops team takes over freight management. Monthly performance reviews.
Enterprise rates based on annual shipping volume commitment. Higher commitment = lower per-shipment rate across all carriers.
Key lanes (Portugal–Germany, Portugal–Brazil, etc.) negotiated individually for optimum rates.
Expert routing team allocates each shipment to the most cost-effective mode (road, air, or sea) within your agreed service levels.
Annual fixed fuel surcharge rates — eliminating 12 months of price volatility from your logistics P&L.
Annual open cargo insurance policy covering all shipments — typically 30–40% cheaper than per-shipment insurance at enterprise volume.
60-day net payment terms, foreign currency billing, and dedicated finance liaison available for enterprise accounts.
Consolidating volume onto 3–5 carriers (one per mode/lane) maximises volume leverage and simplifies operations.
Annual volume commitments unlock the deepest carrier discounts — 10–20% below quarterly commitment rates.
An annual open cargo policy for all shipments costs 30–40% less than per-shipment insurance at enterprise volume.
Enterprise accounts receive annual fixed fuel surcharge rates for road, air, and sea freight. This eliminates the monthly surcharge volatility that affects operational cost reporting. Annual rates are set in October for the following year, aligned with company budget cycles.
Enterprise accounts are typically for organisations shipping €10,000/month or more in freight spend. Below that, our Business Account tier provides excellent rates without the dedicated operations overhead.
Yes. Enterprise accounts cover all freight modes (road, air, sea) and all destinations (domestic, EU, international) under one contract and one monthly invoice.
SLAs are defined per service: e.g., 98% of express shipments delivered on time, claims responded to within 24 hours, and account manager response within 2 hours. Penalties for SLA breaches are included in the enterprise contract.
In many cases, yes. Cargosender Enterprise can consolidate multiple carrier relationships and freight forwarders into a single managed account — simplifying operations and reducing total logistics cost.
Monthly: carrier performance dashboard, on-time delivery %, damage rate, cost per kg by lane, and cost-centre breakdown. Quarterly: business review with recommendations for lane optimisation and carrier rebalancing.
Dedicated freight management, custom contracts, and guaranteed service levels for large organisations.