Track GLS Parcel

Enter your GLS tracking number in the form at the top of this page, or go directly to gls-group.com/track. GLS tracking numbers are 8–11 digits long and can be found in the sender's dispatch email, on the parcel label, or in your Cargosender dashboard if you booked through us.

GLS FlexDelivery is a service that sends recipients an SMS or email when their parcel is out for delivery. You can respond to choose a different delivery date, redirect to a GLS ParcelShop, or give a neighbour authority to accept the parcel — all before the driver arrives.

Your GLS tracking number is in the sender's dispatch email, printed on the GLS parcel label barcode, or visible in your Cargosender order dashboard. GLS tracking numbers are 8–11 digits long and purely numeric. Some cross-border shipments from Belgium, Netherlands or Germany include a 2-letter country prefix.

A GLS ParcelShop is a local shop or petrol station that acts as a pickup point for GLS parcels. If you miss a delivery, your parcel is automatically sent to the nearest ParcelShop and held for up to 7 days. You will receive an SMS with the address.

GLS Business Parcel typically takes 1–5 business days within the EU depending on the route. From Portugal: Spain 1–2 days, France 2–4 days, Germany and Netherlands 3–5 days, Poland 4–6 days. GLS Express options reduce transit by 1–2 days on most routes.

GLS tracking updates at depot scans, not continuously. A gap of 12–24 hours is normal during overnight line-haul transit between depots. If no update appears for more than 2 full business days, contact GLS customer service with your tracking number and collection date.

You need the tracking number to use GLS's official tracking system. If you've lost it, check your sender's dispatch email (search for 'GLS' in your inbox), the parcel label, or contact the sender directly. If you booked through Cargosender, log in to your dashboard to find your tracking number.

Yes. GLS operates across all EU countries and tracking works the same way regardless of origin. Go to gls-group.com/track and enter your tracking number. The GLS website automatically detects the shipment's country. GLS tracking is also available in Dutch (gls-group.com/NL), Swedish (gls-group.com/SE) and Danish (gls-group.com/DK).

'Parcel Data Received' means the sender has created the shipment and printed the GLS label, but GLS has not yet physically scanned and collected the parcel. This status can appear 12–24 hours before your parcel is actually collected. If the status stays here for more than 2 business days, the sender may not have handed the parcel to GLS yet.

Contact GLS customer service directly with your tracking number and the expected delivery date. GLS customer service numbers by country: Portugal +351 211 545 140, Germany +49 (0) 6190 9130, Netherlands +31 (0) 88 0101 010, Belgium +32 (0) 78 15 10 00. Alternatively, if you booked through Cargosender, contact us at support@cargosender.com.

Yes. GLS operates in all major EU countries including Spain, France, Germany, Netherlands, Belgium, Italy, Poland, Sweden, Denmark, and more. Enter your tracking number at gls-group.com to track cross-border shipments in real time, with full scan history from pickup to delivery.

'GLS tracking' and 'GLS track and trace' (also written as track & trace or sporing/Sendungsverfolgung in local languages) refer to the same system. GLS uses scan-based tracking that records each time your parcel is scanned at a depot, in transit, or during delivery. All of this information is visible at gls-group.com/track using your tracking number.