Shipping Basics
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Sending Multiple Parcels or Boxes in One Order

Identical boxes and different-sized boxes are handled two different ways on the booking form β€” knowing which one you need avoids a wrong quote.

Identical Boxes
Use quantity
Different Boxes
Add separate lines
One Order
One destination

Two Different Things People Mean by 'Multiple Parcels'

"I need to send several parcels" usually means one of two different bookings. The first is several identical boxes β€” same dimensions, same weight β€” going to the same address. The second is several different boxes, each its own size and weight, going together in one shipment. The booking form handles these differently, and using the wrong one gives an inaccurate quote.

Both are real, supported ways to book more than one parcel in a single order β€” this isn't a workaround, it's how the form is built to handle exactly this.

Booking Several Identical Boxes

1

Enter the dimensions and weight once

Fill in the size and weight for one of the identical boxes, as you would for a single parcel.

2

Set the quantity

Increase the quantity field to the number of identical boxes you're sending β€” the quote will scale to reflect all of them.

3

Confirm the total before paying

Check the order summary reflects the number of boxes you actually intend to send, not just one.

Booking Several Different-Sized Boxes Together

1

Add your first parcel as normal

Dimensions, weight and value for the first box.

2

Add each additional box as its own parcel line

Every box with different dimensions or weight needs its own entry β€” this is what lets the quote price each one correctly rather than averaging them.

3

Keep them all under the same order

All the parcel lines in one order travel to the same destination address as a single shipment.

Before You Add Multiple Parcels

βœ“Label each box clearly, especially if they aren't identical β€” this matters for handling and for any claim.
βœ“Remember one order goes to one destination address; it isn't a way to split boxes across different recipients.
βœ“For non-EU destinations, check whether each box needs its own customs description and value on the paperwork.
βœ“If you're really moving one oversized item split across boxes for convenience, check whether a pallet service fits better than several parcels.

What Multiple Parcels Doesn't Mean

⚠️

It isn't a way to ship to two different addresses in one order β€” each order has one destination.

⚠️

Splitting a single large, heavy item into several boxes to avoid a size or weight limit doesn't necessarily cost less, and can complicate a damage claim if the pieces are interdependent.

⚠️

Each parcel line is priced on its own dimensions and weight β€” combining several boxes doesn't average their cost.

Frequently Asked Questions

Does using the quantity field multiply the price exactly?

β–Ύ

It scales the quote to the number of identical boxes entered, priced consistently with a single box of those dimensions and weight.

Can I ship to two different addresses in one order?

β–Ύ

No β€” a single order goes to a single destination address. Separate destinations need separate orders.

Do I need to label boxes if they're all identical?

β–Ύ

It's still good practice, particularly for anything valuable enough that you'd want to trace a specific box if only one arrived damaged.

Is there a limit to how many parcels I can add to one order?

β–Ύ

This isn't fixed in advance across every route and service β€” add what you need and confirm the total in the order summary before paying, or check with support if you're planning an unusually large shipment.

Keep Reading

Booking More Than One Box?

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