Cargosender doesn't guarantee delivery to a different address once a label is created — which makes getting it right before booking worth more than usual.
Under Cargosender's Terms and Conditions, address changes after a label has been created are not accommodated, and delivery to an address different from the one provided is not guaranteed. That's a stricter standard than a lot of people expect from a courier booking, and it's exactly why address mistakes are worth catching before you book rather than after.
The formats themselves vary by country — floor and door numbering conventions, postcode structure, and what counts as a complete address are all local. This page covers the mistakes that apply everywhere; for the exact format expected in a specific destination, the country-by-country shipping guides linked below go into that detail.
| Mistake | Likely consequence |
|---|---|
| Missing floor/door number in an apartment building | Failed delivery attempt, or the parcel left with a neighbour or building reception if the carrier's fallback rules allow it. |
| Address doesn't match what the carrier network recognizes | Delivery refusal or return, since Cargosender does not guarantee delivery to an address different from the one provided. |
| No local contact number given | The driver can't resolve access issues on the spot, which is one of the most common causes of a failed first attempt. |
| PO box used without declaring it at booking | Deliveries to PO boxes are only possible if specified during booking — an undeclared one can mean the shipment simply can't be completed. |
Street type, number, floor and door conventions, postcode ranges.
Read more →Address structure and postcode format for German deliveries.
Read more →UK postcode structure and address conventions.
Read more →US state, ZIP code and apartment/unit formatting.
Read more →A PO box needs to be declared at booking — see the dedicated guide for how PO box delivery actually works.
A military or diplomatic address has its own rules and isn't reachable by every courier service — check before booking rather than after.
A hotel address needs the recipient's name and expected check-in dates so reception can match the parcel to a guest.
Not reliably. Cargosender's Terms and Conditions state that address changes after label creation are not accommodated, so it's worth double-checking the address before you complete the booking rather than after.
In countries where multi-unit buildings are the norm, yes — a street address without the floor and door can mean the driver has no way to identify the right unit, which frequently causes a failed attempt.
Include the nearest identifiable landmark or cross-street in an address note and, more importantly, give a local contact number so the driver can call for directions.
Not reliably — these need to be declared at booking. See the dedicated guides on PO box and hotel delivery for what's required.
Confirm the address format for your destination, then get a quote for the route.
Get a Free Quote →