Acceptable Use Policy

G1. Purpose

This Acceptable Use Policy governs how you may use the Cargosender platform. By using the platform, you agree to comply with this policy.

G2. Prohibited Uses

You must not use the Cargosender platform:

• For any unlawful purpose or in violation of applicable law
• To ship prohibited goods as defined in the Terms of Service and Customs & Prohibited Goods Policy
• To commit fraud, identity theft, or any financial crime
• To impersonate any person or misrepresent your identity
• To introduce viruses or harmful code
• To attempt unauthorised access to any part of the platform
• To scrape, crawl, or harvest data without written consent
• To interfere with or disrupt the platform's infrastructure
• To make fictitious, fraudulent, or speculative bookings
• To facilitate money laundering or terrorism financing

G3. Enforcement

Cargosender may suspend or terminate your access for breach of this policy, take legal action, and cooperate with law enforcement where required by law.

H1. Information on This Website

The information on the Cargosender website is for general informational purposes only. While we take reasonable steps to ensure accuracy, we make no warranties about the completeness or suitability of the information provided.

H2. Quotes and Pricing

Prices and transit times displayed are estimates provided by carriers via Eurosender and are subject to change. A confirmed price is established only at the time of booking confirmation. If a pricing error occurs, we will notify you and give you the opportunity to cancel without penalty.

H3. External Links

The platform may contain links to third-party websites for your convenience. Cargosender does not endorse or accept responsibility for third-party content, accuracy, or privacy practices.

H4. No Professional Advice

Nothing on this website constitutes legal, tax, customs, insurance, or financial advice. Seek independent professional advice before relying on any information for such purposes.

H5. Limitation of Liability

To the fullest extent permitted by law, Cargosender excludes all liability for loss or damage arising from your use of the website or reliance on its content. This does not affect liability for death or personal injury caused by our negligence, or any liability that cannot be excluded under Portuguese or EU law.